Frequently Asked Questions ໑  

Care Instructions

Whilst these pieces are intended to be worn frequently, they are delicate and may not withstand high-impact activity (especially pieces containing freshwater pearls). There is the potential for breakage if dropped from a great height. Wipe dry after contact with water to maintain the shine and quality of the creation. If the findings discolour over time they can be re-enlivened using a jewellery cloth.

Sizing Details

Size details vary per piece and can be found in the description of each individual product. Length of items are measured in centimetres.

Materials

Each design is carefully handmade using a combination of gemstones, freshwater pearls and glass beads. The clasps are stainless steel, meaning that they will not tarnish, and the beads are threaded with a flexible, high-grade metal thread with nylon coating.

Pricing

It is important to me to keep these pieces at an accessible price point, whilst honouring the time and creativity that goes into making each of them. You may find price discrepancies between similar styles as it is determined by the specific gemstones and beads used in each work.

Custom and Personalised Orders

Custom orders are available on a case by case basis. No two items will ever be the same; I can take inspiration from a previous design or colour combination but will never replicate it. If you are interested in a custom piece I am available to connect via email or instagram.

Shipping

At this time shipping is only available within Australia. If you wish to ship an item internationally, please inquire and we can discuss the possibility. I generally use Auspost for shipping services. You should expect your order to be posted within 1-3 business days from the time of your order. 

Returns and Refunds

Please see the returns and refunds policy at the bottom of the terms page or by clicking here. 

More to say?

Should you have further questions or would like to say hello please reach out ❤︎